Frequently asked questions.
Get answers to common questions about our video production services, pricing, timelines, and process. Whether you’re planning your first video or need a large-scale multi-location shoot, our FAQ section covers everything you need to know before starting your project with ECP Video.
Q: What services does ECP Video offer?
A: We provide full-service video production. Concept, scriptwriting, filming, editing, animation, and aerial/drone shoots. Our popular formats include brand films, event videos, social media content, training videos, testimonials, FAQ videos, and more.
Q: Who do you typically work with?
A: We partner with creative agencies (often as a white-label production partner), brands, charities, and organisations seeking professional video content without the hassle of handling crew or equipment.
Q: Where are you based, and do you travel?
A: Headquartered in Newbury, Berkshire, we film across the UK and internationally as required.
Q: How do you manage revisions and feedback?
A: We include review stages in our process, sending draft versions for your input. We offer a set number of revisions, all managed via an online feedback platform for fast and collaborative edits.
Q: What’s your experience?
A: Founded in 1989 with roots in early 20th-century photography and colour labs, our team brings decades of filmmaking, post-production, and storytelling experience.
Q: How involved is your team during a project?
A: You’ll work directly with our production and post-production team, no middlemen. We value streamlined communication and continuity at every step.
Q: Do you do drone or aerial filming?
A: Yes - we offer drone filming, including cinematic and FPV shots, using our fleet of seven drones (including the DJI Mavic 4 Pro).
Q: What’s your turnaround time?
A: We’re flexible. While timelines vary, we’ve delivered same-day edits when needed. Whether you need urgent delivery or a longer-term campaign, we adapt to your schedule without sacrificing quality.
Q: How can I get a quote or start a project?
A: Reach us via the “Let’s Talk” form on our website or call on 03330 505 200. We’ll discuss your goals, timeline, and budget, then provide a clear proposal.
Q: Can you handle projects of any scale?
A: Absolutely. Whether you need one cameraman for a day or a full crew for a multi-day production, we scale our team accordingly. For larger projects, we tap into our trusted network of specialists, while keeping communication direct and efficient.
Q: Is your pricing transparent?
A: Yes - we offer clear, open pricing. Every quote defines scope and deliverables, so you always know what you're paying for.
Q: Do you create animation or FAQ-style videos?
A: Yes - we produce motion graphics, animated explainers, and dynamic “FAQ” video formats that help clients answer common questions quickly and engagingly.