Frequently asked questions.
What kind of services does ECP Video offer?
We provide end‑to‑end video services. From concept, scripting, filming, editing, animation, aerial/drone work, and final delivery. Popular formats include brand films, event videos, training videos, testimonial pieces, FAQ videos, and more.
Who do you typically work with?
We serve creative agencies (often as a white‑label production partner) as well as brands, charities, and organisations needing professional video content without the hassle of managing kit and crew.
Where are you based and do you travel for shoots?
We’re a family‑run video production company headquartered in Newbury, Berkshire. We routinely film on location anywhere in the UK as needed and often abroad internationally.
How do you handle revisions and feedback?
We build in review stages throughout the editing process to make sure you're happy every step of the way. You'll receive draft versions to review, and we include a set number of revisions as part of our standard packages. We use an online remote review and feedback platform to allow fast collaboration and feedback instantly. Our goal is always to get it right, quickly and collaboratively.
What’s your background and experience?
Established in 1989, ECP Video traces its roots back generations: from early‑20th‑century photography and colour labs, to professional corporate and branded video today. Our team brings decades of combined experience in filmmaking, post‑production, and storytelling.
How involved is your team during production?
You deal directly with our production and post‑production team throughout: no middlemen. We value fast communication and consistency of vision, guiding you every step of the way.
Do you do drone or aerial filming?
Yes; we offer aerial drone filming, including FPV and cinematic drone content, using a fleet of seven drones (including the latest models like the DJI Mavic 4 Pro).
What is your typical turnaround time for video projects?
We’re flexible and work to the schedule you need. While every project is different, we’ve turned around edits on the same day when required. Whether you have a tight deadline or a long-term campaign, we adapt to suit your timeline without compromising quality.
How do I get a quote or start a project?
Just contact us via the website’s “Let’s Talk” form or call 03330 505 200. We'll discuss your goals, timeline, and budget, then send you a clear proposal.
Can you handle projects of any scale?
Absolutely. Whether you need a single cameraman for a day or a full crew for a multi‑day shoot, we can scale our team to fit your needs. Our in‑house crew handles most projects, and for larger productions we draw from a trusted network of scriptwriters, animators, directors, and specialists. Ensuring flexibility while keeping communication clear and efficient.
How transparent is your pricing?
We pride ourselves on clear, open pricing with no hidden costs. Every quote reflects a defined scope and delivery plan, so you’ll know exactly what you're paying for.
Do you produce animated or FAQ videos?
Yes, we offer motion graphics, animated explainer videos, plus short “FAQ” video formats to help customers quickly answer common questions in a dynamic style.