1. Introduction

Welcome to ECP Video Ltd. We respect your privacy and are committed to protecting your personal data. This privacy notice informs you how we look after your personal data when you visit our website (www.ecpvideo.co.uk) and tells you about your privacy rights and how the law protects you.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you to facilitate our business operations:

  • Identity Data: Includes first name, last name, username, or similar identifier.

  • Contact Data: Includes billing address, project location addresses, email address, and telephone numbers.

  • Financial and Transaction Data: Includes details about payments and details of the services you have purchased from us.

  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, and location. (Note: Our website host, Squarespace, collects some of this technical data automatically to ensure the site functions properly).

  • Production Data: May include images, video footage, or audio recordings captured during the course of a project, which are typically governed by specific release forms.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To process and deliver your project quotes, services, and final deliverables.

  • To manage our relationship with you, including communicating updates about your project.

  • To assign and coordinate crew, freelancers, and equipment for specific shoots.

  • To administer and protect our business and this website.

4. Disclosures of Your Personal Data

We may share your personal data with external third parties to facilitate our services, such as:

  • Freelance crew members or sub-contractors engaged for your specific project.

  • Service providers acting as processors, specifically our website hosting platform, Squarespace, which provides IT and system administration services.

  • Professional advisers including lawyers, bankers, auditors, and insurers based in the United Kingdom.

5. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under UK data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Withdraw consent at any time.

7. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at:

jj @ ecpvideo.co.uk